For new leaders or existing ones, this online Family Tree Maker User Group in a Box Starter Kit will help you to start a new user group or give you additional resources for your existing one.
Whether you're just starting a new group or have been at it for some time, this question will come up all the time: What should the group talk about? Some groups use their meeting time for informal discussion. Others prefer to have a more formal presentation with a fixed agenda. We suggest you use two resources for meeting ideas:
The Family Tree Maker Companion Guide
This guide has 14 chapters and is over 300 pages long with everything you need to know
about Family Tree Maker. You can work through the book a chapter at a time or skip
around. To access the Companion Guide, go to the Help menu in Family Tree Maker and
select "FTM 2019 Companion Guide…"
Facebook: Family Tree Maker Users Group Guides
The Family Tree Maker Users Group on Facebook provides 14 Guides from
"Creating a New Tree" to "Charts" and from "Researching Online" to "Sources &
Citations". The number of topics are so extensive, you'll never run out of things to
discuss at your meetings.
Note: This group is private. You will need to ask to join.
Here are plenty of convenient marketing materials for your Family Tree Maker User Group, including:
Logos, Product Images, and More Coming soon!
Make the Family Tree Maker User Group listing on your society's website
look great. Get handy links to downloadable logos, product images, screenshots, standard
product descriptions, and much more.
Family Tree Maker Logo Style Guide
This document provides all the info you need to use and display
the Family Tree Maker Logo just right.
Here are some social media groups that may be of interest for you to join.
Family Tree Maker Users: www.facebook.com/groups/FamilyTreeMakerUsers
FTM MacUsers: www.facebook.com/groups/FTM.Mac
FTM UKUsers: www.facebook.com/groups/242852849561008
FTM Suggested Innovations:
www.facebook.com/groups/FTMSuggestedInnovations
[This is a group for discussing ideas for improvements or new features. Those
ideas are carefully compiled, voted on, and then presented to Software MacKiev.]
We have over a dozen videos on everything about Family Tree Maker including a 60 second introduction to Family Tree Maker, a deep dive FTM 2019 overview, the latest on TreeVault Cloud services, short demos on Family Tree Maker Plug-ins, and much more. Watch now...
For flyers on Family Tree Maker, TreeVault, Family Book Creator, Charting Companion, and more, follow this link.
Each bona fide Family Tree Maker user group can receive a link to a special site where you can send your user group members to order Family Tree Maker at discounted prices. To have one set up for your Family Tree Maker user group, just fill out the form at the bottom of the page and our Genealogy Community Ambassador will get back to you.
A FREE copy of Family Tree Maker ($89.95 value) as a door prize can help bring members out to your user group meeting. Let us know if you’d like to request one in the form below.
Our Family Tree Maker ambassadors conduct classes all year long, working with societies in the US and abroad. In virtual presentations we provide a first hand view of what's new with this beloved brand. If you’d like to arrange a guest speaker for your user group, put all the details in the form below.
You've got a day and time for your group meeting and your society has posted the info on their site. To further get the word out, and perhaps attract new members, add your meeting details to our worldwide Family Tree Maker User Group directory.
Click here to send us your group's details for posting.
We have three main resources to help you with technical support questions. We suggest that your group and you try them out in the order listed below.
Family Tree Maker Companion Guide
The Family Tree Maker Companion Guide is a great resource. It's available
from the "Help" menu from within Family Tree Maker itself. Help > FTM 2019
Companion Guide. This is always the best first step.
Online Support
Our online support site (support.familytreemaker.com) has extensive information and numerous articles that you can access at any time to
learn about Family Tree Maker and resolve almost any issue.
Note: We do not offer phone support at this time.
User Group Live Chat Line
If you've tried the first two resources and still need help, we're available 24/7 to
answer any support questions you might have. We've created a special
Live Chat link to our Family Tree Maker agents for all User Group members.
If you have any questions regarding setting up a user group or would like to discuss any of the resources above, please fill out the form below.
Please click here for any Family Tree Maker Software questions or tech support.