Family Tree Maker

Family Tree Maker by Ancestry.com - The #1 Selling Family Tree Program


Family Tree Maker 2012 - Program Updates

This important update includes the following in response to reported issues:

  1. TreeSync improvements
  2. Hierarchical place names improvements
  3. General bug fixes

Auto-installation

  1. Connect to the Internet.
  2. Start Family Tree Maker 2012.
  3. You should receive a notification that an update is available. Click the "Update" button.
  4. Run the .exe file.

Manually installing the update

If you do not receive an update notification and you are not running version number 21.0.0.723, you will need to manually install the latest update.

  1. Close Family Tree Maker.
  2. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.312, download the patch here (.zip or .exe).
  3. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.388, download the patch here (.zip or .exe).
  4. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.452, download the patch here (.zip or .exe).
  5. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.466, download the patch here (.zip or .exe).
  6. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.506, download the patch here (.zip or .exe).
  7. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.529, download the patch here (.zip or .exe).
  8. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.580, download the patch here (.zip or .exe).
  9. If your installed version of Family Tree Maker 2012 is Version: 21.0.0.704, download the patch here (.zip or .exe).
  10. Unzip the file.
  11. Run the .exe file.
Note: When installing the executable patch, you may be asked to locate the file to patch. You can select either the Family Tree Maker shortcut located on the desktop or the ftm.exe file, which should be located in the C:\Program Files\Family Tree Maker 2012 folder.
Note: If you are using Windows Vista or Windows 7 you may need to open the file as an administrator. To do this, right-click on the .exe file and choose "Run as Administrator" from the drop-down list.

Verifying that the update is installed

  1. Open Family Tree Maker 2012.
  2. Click the "Help" menu and choose "About Family Tree Maker…".
  3. On the Product Information tab locate the version number. It should be 21.0.0.723.
  4. If your product version number is not 21.0.0.723 please manually install the update.
Technical support is also available. See our contact page for support options.